Undercover Boss, Hooters And Leading The Right Way.
When you search “Undercover Boss” in YouTube, the second search result is a boss breaking cover to immediately terminate the job of a...
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The Morals of Intervening Leadership
It isn’t uncommon to go to work and have your mind somewhere else; some people commute up to two hours to get to their workplace, and a...
Costa Coffee's App Update: Was It Innovation?
Costa Coffee is a well-known coffee chain; their stores are jotted across most shopping centres in the UK. They are also, as of February...
“If we could all be that way, what a great company we’d have”
Larry O’Donnel, the first CEO to ever entertain the idea of going undercover in his own company to see how the front-line staff respond...
Corporations Aren’t Machines, Because The Cogs Can Feel
One of the most important aspects of mechanics and managing machines are that all of the pieces of this metal puzzle work together in...
Hindsight And Growth Mindsets
Angela Lee Duckworth hosted a TED Talk back in 2013 which tackled the psychology of resilience; the talk focussed on her story, and how,...
Larry O’Donnel, Efficiency Versus Compassion
Larry O’Donnel, the CEO of Waste Management was featured as the first boss to go undercover as part of Undercover Boss, entering the...
Marley & Me, & Out Of Office Agile
Have you noticed that once you have embraced the agile mind-set, it follows you outside of the workplace and into the rest of your life?...
Undercover Boss: Sharon John And The Laggards
In 2016, for the eighth season of Undercover Boss, Sharon John, CEO of Build-A-Bear Workshop, went into stores to learn how the...
Mitchel Modell, Undercover Boss and a Growth Mindset
Undercover Boss has been on the air since 2010. The show has had many highs, but perhaps one of the most memorable moments was the way...
The Formula Of Feedback
Claire McCarty expressed in her TED Talk that people are often wary of constructive feedback, nobody wants to be told that they’re wrong....
Learning Organisations: The Need To Uproot And Blossom
It is not uncommon for an individual to join a company and hope to stay within their ranks for a great time. However, many simply view...
Textbooks and Blueprints Aren't Synonymous, Why Diverging Can Be Better For You
“If roadmapping every quarter really sucks, then start doing it every three weeks, really examine what you need out of that session.” –...
Google And Their Controversial Pay Change
n August 2021, the BBC reported that Google US are intending to reduce the pay of staff that opt into permanently work from home. This...
Wetherspoons And Jumping The Gun For The New Normal
According to a recent article by Butlr.com said that the idea of having apps to order food and drinks at the table, or personalised QR...
Scouting The Dream Team
You may remember group projects at school, and the woes of having teacher assigned groups. Some of us may have been fortunate extroverts...
One Plus One Equals… Window
Albert Einstein once said “everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life...
Is Sustainability Just Another Micro-Trend?
One of the most important elements of business management is understanding what means may relevant; however, with a growing stress on the...
Goths, Neon Socks, and Confidence
Have you noticed, that young children are riddled with confidence; ignorance is total bliss and their peers seldom scare them. I remember...
Twitter And Trial And Error: A Reflection
Twitter has been a platform that, for as long as I have used it, been eager to hear user feedback on software updates. Twitter has...
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